Purchase Options Cancellation Policy

Current Purchase Options

At this time, Karla Cosmetics primarily sells products as one-time purchases.

Unless specifically stated on a product page, orders placed through our website are not subscription-based and will not automatically renew.

Future Subscription or Recurring Purchase Options

If Karla Cosmetics introduces subscription products, memberships, auto-renewing deliveries, refill programmes, or other recurring purchase options in the future, customers will be provided with clear information regarding:

• Billing frequency

• Renewal dates

• Subscription pricing

• Cancellation procedures

• Any minimum commitment periods

This information will be displayed on the applicable product page before purchase.

Cancelling a Subscription or Recurring Purchase

Where a subscription or recurring purchase option is offered, customers may cancel at any time before the next billing date.

Cancellation requests can be submitted by:

• Logging into their customer account (where available)

• Contacting our customer service team at support@karla-cosmetics.com

Cancellation requests received after a renewal payment has been processed may apply to future renewals only.

Refunds

Payments already processed for subscription periods that have commenced may not be refundable unless required by applicable consumer protection laws.

Any refunds approved by Karla Cosmetics will be issued to the original payment method used for purchase.

Consumer Rights

Nothing in this policy affects any statutory rights available under applicable consumer protection laws, including those applicable to customers located within the European Union and European Economic Area.

For information regarding cancellation rights and returns, please refer to our EU Consumer Rights & Returns Policy and Returns Policy.