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Shipping

Last Christmas Posting Dates

Need an item shipped before Christmas for that special person? Below is the latest recommended posting dates this Christmas to ship your order based on 2nd class signed for postage. If you wish to order an item after these dates , please email us. We can offer an alternative shipping rate & date if you need your item for Christmas Day. Email us; karla@karla-cosmetics.com

United Kingdom - 18th December

Australia- 10th December

Canada- 14th December

China- 7th December

France- 18th December

Germany- 17th December

Ireland- 18th December

Italy- 14th December

Netherlands- 17th December

New Zealand- 10th December

Poland- 14th December

Spain- 17th December

USA- 14th December

PRE-ORDER

If you have ordered a pre-order item alongside an item in stock, we will ONLY ship your items together when your pre-order item comes back in stock. We suggest ordering items in stock and not in stock seperate if you would like your in stock items as soon as possible. Thank you.

UK

We ship 2nd Class , Signed For Standard Mail, which is a service provided by Royal Mail and can be tracked via:

www.royalmail.com

Delivery when using this service can take up to five working days. If you wish for an item to be delivered next day, please email us to discuss more. 

International

Standard Mail varies dependent on the speed of your local postal services. Delivery generally takes 7-14 working days, however, this can vary.

Certain countries, due to location & accessibility of local postal services are only entitled to the DHL Express delivery option, thus we will only provide one optional standard shipping method with no tracking service.  If you wish for an item to be tracked, please email us to discuss more. 

Customs

In the circumstance that customs & import duty is required, this payment is to be made by the customer prior to receiving the goods. Countries outside of the European Union can be subject to this, dependant on the order value.

Please note, if customs duty is not paid for whatever reason, your order will be returned to Karla Cosmetics premises and a shipping handling fee will be deducted from your refund.