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Standard Mail is a service provided by Royal Mail and can be tracked via:

Delivery when using this service can take up to five working days.


Standard Mail varies dependent on the speed of your local postal services. Delivery generally takes 7-14 working days, however, this can vary.

Certain countries, due to location & accessibility of local postal services are only entitled to the DHL Express delivery option, thus we will only provide one optional shipping method.


In the circumstance that customs & import duty is required, this payment is to be made by the customer prior to receiving the goods. Countries outside of the European Union can be subject to this, dependant on the order value.

Please note, if customs duty is not paid for whatever reason, your order will be returned to Karla Cosmetics premises and a shipping handling fee will be deducted from your refund.