Clear Pay & Klarna
Please note, that all items in your shopping bag must be eligible for Clearpay.
Can I use Clearpay if i'm an international customer?
Unfortunately, Clearpay is only available to customers with a UK billing address. Customers with an international billing address will therefore not be able to create a Clearpay account.
How does the payment schedule work?
All Clearpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
How do I return an item with Clearpay?
Clearpay returns will follow our standard returns process. Please note, refunds for Clearpay will be refunded from Karla Store to Clearpay and we cannot provide an exchange or cash refund. As soon as the refund has been processed it will drop into your online Clearpay account. Do you have more questions about Clearpay returns? Click here.
KLARNA
Klarna's [Pay in 3 instalments] [and] [Pay in 30 days] credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. klarna.com/uk/terms-and-conditions
What is pay later with Klarna?
Buy now, Pay later with Klarna. Pay later gives you 30 days* to pay once your order has been shipped. No fees, no interest. Minimum spend £40
*30 days payment is UK only, 14 days all other countries.
How do I use pay later with Klarna?
Find something you love at Karla Store, add it to your bag and go to checkout, select Pay Later with Klarna as your payment method - no need to create a Klarna account.
TIP: Just tap ‘Change' under payment type and then ‘Add New Payment Method'.
What are the terms and conditions
You must be 18 years of age or over
If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:
- Klarna may have rejected your application to pay on account. We'd recommend choosing another type or payment or placing an order for a smaller amount.
- You may have outstanding payments on previous Klarna invoices.
- You may have missed a required field at the checkout, such as filling in your Date of Birth.
- You are ordering outside the U.K.
Please note that Klarna are an independent payment company and Karla Cosmetics have no influence over whether your payment with Klarna is accepted or not. If you have any trouble with your order, please contact Klarna Customer Service.
TIP: If you return any items on your order your Klarna statement will be updated.
Our stores can only be set to one currency at a time. Klarna Payments accepts alliliorders only for customers with billing addresses in the markets that match the currency of the order. As such, if the store base currency is GBP, Klarna Payments will be able to accept orders for customers whose billing country is the United Kingdom.